Careers | Navierre

Revenue & Growth

Enterprise Insurance Sales Executive

Montvale, New Jersey · Full-time

The opportunity

Own the enterprise sales cycle from opening carrier relationships to closing recurring-revenue agreements. We are looking for a seller who can independently create opportunities, build executive trust and move complex deals forward. Lead with Orion, and introduce Risk Radar and Eterna where customer needs and delivery readiness support them. This is a personal selling role, not a position centered on building a sales-management hierarchy.

What you'll do

Originate and close carrier business. Build a qualified pipeline of U.S. insurers, open new accounts and advance existing opportunities through discovery, evaluation, procurement and contracting.
Lead outcome-based discovery. Engage claims, special investigation unit (SIU), operations, actuarial, finance and technology leaders. Translate their priorities into a clear, evidence-based business case.
Create a path from assessment to production. Structure paid retrospective assessments and pilots with agreed success criteria, stakeholders, decision dates and a credible commercial next step.
Run disciplined deals. Maintain account plans, stakeholder maps, opportunity qualification, forecasts and next steps in the customer relationship management (CRM) system. Personally own negotiation and follow-through.
Coordinate technical and commercial reviews. Bring in the appropriate specialists for demonstrations, data questions, security reviews and contract discussions without delegating ownership of the sale.
Work with research and marketing. Direct the Sales Intelligence Analyst's account priorities and use creative and campaign support to deliver relevant, insurer-specific outreach.
Own commercial continuity. Hand agreed scope and commitments to Solutions & Delivery. Retain commercial ownership of renewals and expansion while delivery leads implementation and ongoing customer outcomes.

What you bring

8+ years of relevant enterprise B2B sales experience, including a record of personally closing technology, analytics or complex services agreements with U.S. insurance carriers.
Credible carrier relationships and practical knowledge of insurer buying structures, procurement, executive sponsorship and multi-stakeholder decision-making.
Strong consultative selling, business-case development, negotiation and executive communication skills; able to explain both financial and operational value.
Evidence of independently generating pipeline and progressing deals without relying on a large brand, extensive inbound demand or a large support team.
Comfort with accurate forecasting, CRM discipline, ambiguity and hands-on execution in an early-stage business. Insurance-policy sales alone is not sufficient.

Also valued

Experience selling claims technology, FWA, payment integrity, risk analytics, AI or workflow automation.
Medicare Supplement, health insurance or SIU relationships; exposure to life, disability or long-term care is also valuable.
Experience converting assessments or pilots into production subscriptions and expanding existing enterprise accounts.

Your first 90 days

First 30 daysLearn the products and current opportunities; agree target accounts, qualification standards and a practical deal-review process.
By 60 daysRun independent discovery, establish account-entry strategies and advance priority opportunities against documented customer next steps.
By 90 daysDeliver a credible qualified pipeline and forecast, with assessment-to-production plans for active opportunities. Revenue expectations will reflect actual contract values and sales cycles.

How success is measured

Qualified self-originated opportunities, deal progression, recurring revenue, forecast quality, account expansion and reliable handoffs to delivery.

How you work with the team

Work directly with the CEO and give day-to-day direction to the Sales Intelligence Analyst. Partner with marketing, Solutions & Delivery and technical specialists. Do not promise unapproved functionality or implementation dates.

What to send

Include a resume and examples of insurer engagements you personally originated and closed. Be prepared to explain your role, the buying process, business case and obstacles overcome without sharing confidential customer information.

Apply for this role — Enterprise Insurance Sales Executive

Apply — Enterprise Insurance Sales Executive

Revenue & Growth

Sales Intelligence Analyst

Montvale, New Jersey · Full-time

The opportunity

Build the research and operational foundation behind Navierre's insurance sales efforts. Turn public information, industry developments and account knowledge into clear commercial hypotheses, well- prepared meetings and disciplined follow-through. Your work should help the sales executive spend more time with the right buyers and less time assembling information.

What you'll do

Research target insurers. Analyze business lines, market position, financial characteristics, claims exposure, strategic priorities and technology initiatives using credible public and approved commercial sources.
Map buying groups. Identify decision-makers, influencers and potential champions across claims, SIU, operations, actuarial, finance and technology. Maintain accurate contact and organizational information.
Build useful account intelligence. Prepare concise briefs that explain why an account matters, the likely business problem, relevant Navierre use cases and the questions that still need customer discovery.
Support outreach and meetings. Develop personalized outreach inputs, meeting preparation packs, supporting research and timely follow-up materials in partnership with the sales executive.
Create defensible opportunity estimates. Help develop spreadsheets, presentations and value hypotheses. Clearly separate verified facts, assumptions and estimates, with traceable sources.
Maintain commercial operations. Keep CRM records, research, account priorities, next actions and pipeline reporting current. Monitor meaningful account developments and surface timely reasons to engage.
Use AI thoughtfully. Build repeatable research and automation workflows with approved tools. Validate generated information and protect confidential company, prospect and customer data.

What you bring

2+ years in market intelligence, business research, consulting, sales operations, strategy or a comparable analytical role.
Excellent research judgment and concise writing; able to turn multiple sources into a useful commercial brief rather than an information dump.
Strong spreadsheet analysis, presentation development and attention to detail, including basic financial calculations and documented assumptions.
Practical CRM experience and comfort with AI-assisted research, source validation and workflow automation.
Independence, curiosity and reliable follow-through; able to prioritize urgent sales requests alongside deeper account work.

Also valued

Experience in insurance, healthcare, enterprise software or financial services.
Familiarity with insurer filings, claims economics, industry data sources and carrier buying processes.
Experience with prospecting platforms, SQL, Python or no-code automation; coding is helpful, not required.

Your first 90 days

First 30 daysLearn buyer groups and product use cases; create a sourced account-brief template and audit current account and CRM information.
By 60 daysDeliver prioritized insurer research, decision-maker maps and dependable preparation for active sales meetings.
By 90 daysOperate a repeatable research, account-monitoring and CRM process that demonstrably reduces seller preparation time and strengthens opportunity qualification.

How success is measured

Accuracy and usefulness of research, coverage of priority accounts, preparation turnaround, CRM quality and contribution to qualified opportunities rather than raw contact volume.

How you work with the team

Sales owns account strategy, qualification and closing. This role owns research and operational support. Growth Marketing uses the same intelligence for campaigns; the analyst is not the default customer- support or campaign-execution resource.

What to send

Include a resume and a short example of analytical or research work. Be prepared to produce a concise, sourced insurer brief, stakeholder map and opportunity hypothesis with uncertainties clearly identified.

Apply for this role — Sales Intelligence Analyst

Apply — Sales Intelligence Analyst

Customer Solutions & Delivery

Director of Insurance Solutions & Delivery

Montvale, New Jersey · Full-time

The opportunity

Own the customer journey from agreed scope through implementation, adoption and ongoing value. Be the senior operational contact who can lead an insurer engagement, understand claims workflows and translate customer needs into executable plans. This is a working delivery role: you will personally lead discovery, produce plans, resolve obstacles and keep commitments visible.

What you'll do

Lead implementations. Define scope, milestones, dependencies, owners and acceptance criteria. Coordinate data onboarding, integration, configuration, testing, training and production readiness.
Translate insurer workflows. Understand claims, SIU and operations processes and convert business needs into actionable requirements for AI and engineering teams.
Own delivery commitments. Confirm technical feasibility and capacity before agreeing dates. Maintain risk and decision logs, address blockers early and manage scope changes transparently.
Build trusted customer relationships. Lead status meetings and senior escalations. Explain issues clearly, present options and keep business and technology stakeholders aligned.
Establish customer support. Set intake, severity, escalation and closure practices. Direct the Client Support & Solutions Analyst when hired, while engineering and AI specialists own technical resolution.
Drive adoption and value. Agree useful baselines, adoption goals and operational measures; lead business reviews and provide evidence for renewals and expansion with Sales.
Create repeatable delivery. Build onboarding playbooks and reusable documentation. Coordinate approved data access, security reviews and releases with technical owners, preserving insurer authority over final claim decisions.

What you bring

8+ years in insurance technology delivery, consulting, solutions or enterprise customer success, with direct ownership of complex insurer implementations.
Strong knowledge of U.S. carrier claims operations and the ability to speak credibly with claims, SIU, technology and executive stakeholders.
Technical fluency in data integration, APIs, enterprise software, testing and production readiness; able to investigate delivery issues without needing to be the primary developer.
Demonstrated scope control, proactive escalation, customer communication and problem-solving across distributed technical teams.
A hands-on ownership mindset: able to write requirements, run working sessions, maintain plans and drive decisions rather than only supervise others.

Also valued

Medicare Supplement, health insurance, FWA, payment integrity or claims-administration experience.
Familiarity with claims transactions such as 837/835 and the operational use of risk scores and investigation findings.
Experience coordinating enterprise security and privacy reviews, approved data-access restrictions and AI-enabled implementations.

Your first 90 days

First 30 daysAssess active customer commitments and workflows; establish owners, risks and a clear plan for each implementation.
By 60 daysPut a standard onboarding and acceptance process into use, including support intake, escalation and customer communications.
By 90 daysDemonstrate reliable milestone management, adoption tracking and customer value reviews, with an actionable plan for remaining delivery risks.

How success is measured

Time to first usable results and production, milestone reliability, adoption, customer confidence, issue resolution and evidence-based value realization.

How you work with the team

Sales owns commercial terms and renewals. This role owns delivery and customer outcomes. Engineering owns architecture and platform reliability; AI leadership owns model quality. Internal project coordination supports delivery but does not replace customer accountability.

What to send

Include a resume and examples of insurer implementations you personally led. Be prepared to present an implementation plan and respond to a scenario involving a data delay, integration blocker and senior customer escalation.

Apply for this role — Director of Insurance Solutions & Delivery

Apply — Director of Insurance Solutions & Delivery

AI & Data Intelligence

Senior Applied AI Engineer

Montvale, New Jersey · Full-time

The opportunity

Build and deploy the intelligence behind Orion and Risk Radar, with support for Eterna where prioritized. Combine rigorous modeling, strong software engineering and practical AI workflows to solve complex insurance problems. We need someone who can take a business question through evaluation to a reliable production capability, not just create a compelling demonstration.

What you'll do

Develop actionable risk models. Build provider-behavior, anomaly-detection and risk-scoring approaches using claims and related authorized data. Engineer features and explore entity resolution and graph methods where useful.
Validate rigorously. Address limited labels, imbalance, temporal and entity leakage, calibration and false positives. Evaluate usefulness against investigation outcomes rather than a single aggregate metric.
Engineer for production. Build tested inference and feature pipelines, integrate model outputs with applications and optimize reliability, latency and processing cost.
Own model operations. Implement reproducibility, versioning, monitoring, drift detection and controlled release and rollback practices with engineering partners.
Build bounded AI workflows. Develop evidence-gathering, extraction and review-support agents with traceable sources, permissions, evaluation, human approval where required and safe failure handling.
Work with domain specialists. Partner with clinical, insurance and customer-delivery colleagues to interpret signals, investigate errors and improve explainability and practical usefulness.
Protect data and decision quality. Document assumptions, limitations and experiments. Use only authorized data and approved training processes; model outputs support human investigation and do not independently adjudicate claims.

What you bring

5+ years of relevant applied AI, machine learning or ML engineering experience, with evidence of deploying and maintaining production models.
Strong Python and SQL; practical experience with relevant ML frameworks, feature engineering, statistical evaluation and cloud-based data processing.
Solid software engineering habits, including testing, version control, code review, deployment and observability.
Ability to identify data leakage, choose meaningful baselines and make clear trade-offs among signal quality, interpretability, operational reliability and cost.
Independent problem-solving and clear communication with both technical and domain colleagues; able to own an implementation from experimentation through release.

Also valued

Insurance, healthcare, fraud, risk analytics or payment-integrity experience.
Graph analytics, entity resolution, weak supervision, limited-label learning or interpretable risk modeling.
Evaluated LLM, retrieval or agent workflows and familiarity with containerization, orchestration and model-lifecycle tooling.

Your first 90 days

First 30 daysUnderstand the data, reproduce a core pipeline and document its current evaluation and operational behavior.
By 60 daysEstablish stronger validation or monitoring and test a focused model or workflow improvement against agreed baselines.
By 90 daysAdvance a scoped improvement through controlled validation and, where release approvals permit, production deployment with monitoring and documentation.

How success is measured

Actionable-signal quality, false-positive reduction, reproducibility, stability, inference cost and dependable delivery of approved capabilities.

How you work with the team

AI leadership owns the roadmap and modeling standards. Partner with Engineering on integration and infrastructure, and with clinical and delivery teams on validation. This role is not a substitute for day-to- day engineering leadership.

What to send

Include a resume and examples of production AI work, with your contribution clearly stated. Be prepared to discuss validation, leakage, explainability, deployment decisions and operational lessons from a real system.

Apply for this role — Senior Applied AI Engineer

Apply — Senior Applied AI Engineer

Customer Solutions & Delivery

Client Support & Solutions Analyst

Montvale, New Jersey · Full-time

The opportunity

Be the first person insurer users turn to when they have a question, need guidance or encounter a problem. Combine excellent customer service with enough product and data fluency to investigate before escalating. You will own the customer communication and follow-through until resolution, even when an engineer or AI specialist is needed for the underlying fix.

What you'll do

Own the first response. Receive and prioritize customer requests, clarify the issue and business impact, set expectations and maintain a clear record of actions and next steps.
Help users succeed. Guide insurer teams through Orion features, reports, investigation workflows and approved automation. Deliver practical training and helpful written explanations.
Investigate product and data issues. Check file receipt, processing status, filters, reporting periods and known issues using approved tools and appropriately restricted access.
Escalate with useful evidence. Reproduce problems where possible and create actionable tickets with context, impact, steps and diagnostics. Route issues to the right specialists and track them to closure.
Explain without overreaching. Use documented risk factors and product guidance to answer questions. Escalate unresolved model questions rather than invent explanations or make claim determinations.
Support onboarding and improvement. Assist with training, user acceptance testing and release communications. Capture enhancement requests and business needs without promising unapproved delivery dates.
Build support knowledge. Maintain help articles and recurring-issue analysis. Follow approved handling of sensitive information, and immediately escalate suspected security incidents or major outages.

What you bring

3+ years of customer-facing enterprise software support, implementation support, application analysis or a closely related role.
Excellent written and verbal communication, sound judgment and a service mindset; able to remain clear, calm and accountable during difficult issues.
Ability to investigate data and workflow questions using spreadsheets and approved support tools; basic SQL and application-log fluency are strongly preferred.
Experience with ticketing or CRM systems, issue reproduction, prioritization, documentation and coordination with technical teams.
Reliable ownership of follow-through and willingness to learn complex insurance workflows. This is more than an email-forwarding or generic customer-service position.

Also valued

Insurance claims, SIU, healthcare analytics, risk software or payment-integrity experience.
Exposure to file-based data exchange, API concepts, reporting reconciliation or enterprise application testing.
Experience writing help content, training business users or capturing requirements for product teams.

Your first 90 days

First 30 daysLearn common customer workflows, support procedures and escalation paths; shadow customer interactions and build product knowledge.
By 60 daysIndependently handle routine requests, provide useful troubleshooting and publish reusable answers to common questions.
By 90 daysRun dependable daily support, improve ticket quality and identify recurring issues that can be addressed through training or product improvements.

How success is measured

Response and resolution against agreed service targets, customer feedback, backlog age, ticket quality and reduced repeat issues without hiding or delaying escalations.

How you work with the team

The Solutions & Delivery Director owns senior relationships, implementations and major escalations. This role owns first-line service. Engineering and AI specialists resolve deeper issues; the analyst keeps the customer informed through closure.

What to send

Include a resume and examples of complex customer issues you helped resolve. Be prepared to investigate a sample data problem and write a clear customer update, including what is known, what remains uncertain and the next action.

Apply for this role — Client Support & Solutions Analyst

Apply — Client Support & Solutions Analyst

Brand & Creative Marketing

Senior Brand & Creative Marketing Specialist

Montvale, New Jersey · Full-time

The opportunity

Own how Navierre tells its story and shows up in the market, and personally create the work. We are looking for a creative storyteller and hands-on maker who can turn complex ideas into compelling messages, original concepts and finished content. You will help shape the brand, improve the brief and bring ideas proactively. This is not a design-only, spokesperson or agency-management position.

What you'll do

Shape the story. Turn product capabilities and insurer needs into clear positioning, messaging and creative concepts for Orion, Risk Radar and Eterna. Develop ideas rather than wait for detailed instructions.
Write and create finished materials. Personally produce sales decks, one-pagers, website copy, case studies, infographics and campaign assets, combining strong writing with polished visual execution.
Bring products to life. Create landing-page concepts, product walkthroughs, short videos and simple motion graphics. Publish through approved website tools where practical and partner with engineering on complex changes.
Build a consistent brand. Maintain a recognizable voice and visual identity across channels, with reusable templates, organized assets and high standards for clarity, accessibility and quality.
Create campaigns and thought leadership. Work with sales, AI and clinical colleagues to turn approved insights into useful content, launch themes and event stories. Partner with Growth Marketing on distribution.
Represent Navierre with confidence. Help bring the story to life in customer-facing content, webinars and conferences when needed. Support engagement without taking over enterprise sales or event operations.
Produce responsibly. Use approved AI tools to accelerate ideation and production. Validate product claims, obtain permissions and protect confidential information; never invent results, endorsements or evidence.

What you bring

5+ years of relevant brand, creative marketing, content or design experience, with a portfolio showing work you personally conceived and produced.
Strong copywriting and storytelling alongside visual craft. Able to explain a complex product clearly and translate a business problem into an original creative direction.
Hands-on Figma and Adobe Creative Suite skills, or comparable tools, plus confidence creating editable presentations in PowerPoint or Google Slides.
Practical web or landing-page design and short-form video skills. Able to create finished assets independently; full-stack development expertise is not required.
Initiative, attention to detail and sound commercial judgment. Comfortable collaborating in person, receiving feedback and communicating the brand with customers or industry audiences when needed.

Also valued

Creative-agency or B2B technology experience; insurance knowledge is useful but not required.
Website publishing in Webflow, Framer, WordPress or comparable tools; data visualization, motion design and product-demo production.
Thought leadership, event storytelling, brand systems and responsible AI-assisted creative workflows.

Your first 90 days

First 30 daysLearn the products and buyers, audit current messaging and creative, propose a coherent brand direction and improve priority sales assets.
By 60 daysDeliver a reusable narrative and deck system, refreshed priority website content and a coordinated campaign concept with finished assets.
By 90 daysEstablish a dependable content and creative rhythm; publish a polished product story or demo and reduce founder-dependent production and rework.

How success is measured

Clarity and originality of the story, quality and usefulness of finished work, timely delivery, brand consistency and reduced rework. Review target-account engagement jointly with Growth Marketing.

How you work with the team

The CEO sets priorities; product and domain specialists validate claims. You own the narrative, concepts and finished content. Growth Marketing owns campaign operations, distribution and measurement. No direct reports; not a full-time product-UX or enterprise-sales role.

What to send

Include a resume and portfolio with two or three projects showing the original problem, your concept, copy and finished execution. Include B2B storytelling, presentation and web or video examples. A short, paid creative exercise may form part of the process.

Apply for this role — Senior Brand & Creative Marketing Specialist

Apply — Senior Brand & Creative Marketing Specialist

Marketing & Growth

Growth & Digital Marketing Specialist

Montvale, New Jersey · Full-time

The opportunity

Get Navierre's story in front of the right insurance buyers and turn interest into useful sales conversations. We are looking for a resourceful operator who personally builds campaigns, writes and publishes content, configures workflows and learns from results. This is an execution role, not a position centered on supervising agencies or building a team.

What you'll do

Run focused insurer campaigns. Build and execute account-based email, LinkedIn and other relevant campaigns around agreed carrier targets, buyer groups and product use cases.
Turn creative into live activity. Adapt approved messaging into channel-specific copy, publish assets, build campaign pages and calls to action, and coordinate launches with the Brand & Creative Marketing Specialist.
Operate marketing systems. Configure CRM-connected campaigns, segmentation, lead routing, nurture sequences and follow-up automation. Maintain accurate campaign and engagement records.
Make events productive. Execute webinar and conference promotion, registration, reminders and post- event follow-through with Sales, including timely lead handoffs.
Improve the website's contribution. Publish updates, maintain conversion tracking, improve search discoverability and test forms, landing pages and customer journeys within the approved platform.
Measure meaningful results. Track target-account engagement, qualified conversations, conversions and campaign costs. Report clearly on sourced versus influenced opportunities and what should change.
Use automation responsibly. Apply approved AI tools to drafting, repurposing and routine operations. Check claims and data quality, respect contact preferences and keep sensitive data out of unapproved tools.

What you bring

3+ years of hands-on B2B digital, campaign or growth marketing experience, with examples of campaigns you personally built and operated.
Practical ability with email and marketing automation, CRM-connected workflows, segmentation and lead handoffs; comfortable configuring tools rather than only directing others.
Strong writing and execution skills, including turning product messages into useful campaign copy, web updates and event communications.
Confidence with website analytics, conversion tracking, spreadsheets and basic campaign experimentation; able to explain results without overstating attribution.
Independent organization and follow-through across multiple deliverables, with a focus on qualified enterprise opportunities rather than activity or vanity metrics.

Also valued

Enterprise SaaS, insurance technology, healthcare analytics or another complex B2B market.
Account-based campaigns, webinars, conference follow-up, LinkedIn campaigns or partner marketing.
Hands-on website CMS, search optimization, simple integrations and AI-enabled workflow automation.

Your first 90 days

First 30 daysAudit channels and tracking, agree target accounts and launch priorities, and establish reliable campaign-to-sales handoffs.
By 60 daysLaunch coordinated campaigns and nurture workflows, with clear reporting on account engagement and qualified responses.
By 90 daysOperate a repeatable campaign calendar, complete at least one structured test-and- improve cycle and show how activity contributes to sales conversations and opportunity progression.

How success is measured

Sales-accepted conversations, engagement within target accounts, response and conversion quality, timely follow-up, campaign efficiency and credible pipeline contribution.

How you work with the team

Sales Intelligence supplies account research; Brand & Creative Marketing owns the narrative, concepts and core content; Sales owns qualification and closing. You own distribution, campaign operations and measurement. Both marketing specialists report to the CEO initially.

What to send

Include a resume and two or three campaigns you personally executed, explaining the audience, workflow, your contribution and the results. Be prepared to outline a practical insurer campaign and its measurement plan.

Apply for this role — Growth & Digital Marketing Specialist

Apply — Growth & Digital Marketing Specialist